Shipping Policy
At Sweet Delights Boutique, we meticulously package every order with great care to ensure quality. We proudly partner with reputable shipping carriers such as USPS, FedEx, DHL, and UPS to provide dependable and efficient delivery services to our customers.
General Shipping Information
Once your order is placed, please allow 2-4 business days for processing and shipment preparation. Our products are freshly handmade, so immediate dispatch is not possible. After shipping, you will receive a tracking number via email to monitor your package directly from our website. Please understand we are not responsible for lost, stolen, or damaged packages once they leave our facility. Any issues with delivery must be addressed directly with the carrier.
Important: Please ensure your shipping address is accurate when placing your order. If your order is returned to us due to an incorrect address, shipping costs will be deducted from your refund. UPS does not deliver to P.O. boxes, so please avoid using them for your shipping address.
Warm Weather Notice: To prevent melting, orders are shipped exclusively on Mondays and Tuesdays during warmer months.
Express Shipping
When selecting express shipping, your order typically arrives within approximately 2-4 business days after shipment. Delivery times may be longer during peak seasons or holidays.
Note: We do not process or ship orders on weekends.
Order Cancellations
Order cancellations made within 1 hour of placement, before shipment, will incur no charges. Because our items are freshly prepared, cancellations made after 1 hour (but before shipping) will result in a $10 fee per item. Wholesale orders cannot be canceled or refunded after 24 hours from the time of order placement.
International Shipping
Any customs fees, taxes, or VAT associated with international shipments are the buyer's responsibility. Refunds will not be provided for international orders not delivered or received due to customs issues or buyer's non-compliance.
Estimated Delivery
Orders generally arrive within 3-5 business days after dispatch. Delivery delays occasionally occur due to increased carrier volume or weather conditions.
Shipping Rates
Orders under $99 are subject to a $9.99 shipping charge. Orders totaling $99 or more qualify for free standard shipping.
Holiday Shipping
During busy holiday periods, shipping delays can occur due to high carrier demand. We recommend placing holiday orders early. Please note that shipping carriers may suspend guaranteed delivery dates during these busy periods.
Warm Weather Shipping
All orders are packed with protective materials specifically designed for warm conditions. However, some melting or minor heat damage may still occur in extreme temperatures, which are beyond our control.